3-Year Sofa Warranty Policy

3-Year Sofa Warranty Policy

Store Name: ELITE SOFAS LTD
Address: 32 Calgary Avenue, Blackburn, England, BB2 7DS
Email: info@elitesofasltd.shop
Phone: +44125453311

At ELITE SOFAS LTD, we are committed to providing high-quality sofas that last. That’s why every sofa comes with a 3-year free warranty covering manufacturing defects.

What is Covered

  • Structural defects in the sofa frame.

  • Faults in cushions, upholstery stitching, and workmanship.

  • Any issues that arise under normal usage and care.

What is Not Covered

  • Damage caused by misuse, accidents, or improper care.

  • Normal wear and tear, including fading, minor scratches, or fabric pilling.

  • Damage caused by pets, spills, or stains.

How to Make a Warranty Claim

  1. Contact us at info@elitesofasltd.shop or +44125453311 with your order details and a description of the issue.

  2. Provide photos of the defect or damage to help us assess the claim.

  3. Our customer service team will review your claim and guide you on the next steps, which may include repair, replacement, or part replacement.

Warranty Terms

  • The warranty is valid for 3 years from the date of purchase.

  • Only the original purchaser is eligible for warranty service.

  • Any unauthorized repairs or modifications may void the warranty.

Thank you for choosing ELITE SOFAS LTD. We stand behind the quality of our sofas and are committed to ensuring your comfort and satisfaction for years to come.